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nailors industries
A Great range of Outdoor Equipment


Delivery Costs/ Making a Purchase

Nailors Fishing Tackle Ltd are completely dedicated to your total satisfaction. We guarantee to provide you with top quality products at competitive prices and a first class delivery service. If you have any suggestions or comments please email us at info@nailorsfishing.co.uk

Making A Purchase

To make a purchase just browse around our site, and click on any items that you wish to buy and put them into the shopping basket. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to process your order.
We accept card payment by Switch, Solo, MasterCard, Visa, Electron and Amex. Our web site is not integrated with our stock control system and for this reason payment will not be automatically taken from your account. We remove the orders from the internet every 3 hours between the hours of 09.00 and 17.00. These orders are then entered into the stock control system where card processing takes place. Should there be any issues relating to out of stock goods, you shall be contacted by ourselves before any money is debited from your account. All transactions of information are 100% safe due to our inbuilt 128-bit encryption. Our server is available 24hrs a day.
Our normal delivery options are three working days, Should this, for any reason, not be possible, we shall contact you immediately (subject to us having been provided with a valid telephone number at the time of ordering).

Other Payment Methods

Over the phone payment by credit/debit card (Tel 02380-562906), personal cheque or postal orders and Pay Pal. Despatch will be made five working days from the date of receipt of a cheque (assuming all items are in stock). Despatch will be made the same day as receipt of a postal order (assuming all items are in stock).


Delivery Information U.K Mainland

Delivery is 7.95 for most large packages up to 25kg and 7.95 for rods.smaller items cheaper.
if you buy more than one item then posting costs whould be only one fee if the higher posting costs
Over 20kg or Bigger Items over 1.5 m Posting costs will Change
Delivery time is usually 3 to 5 days from order.
But many iteams are next day Delivery if in stock
We have many offers with Free posting which is for UK mainland only..
Please note that most of our smaller items ar posted by royal mail which can take up to 5 days

Shipping And Handling Overseas

We are happy to post overseas but please Contact us for Posting Cost as the posting costs lisited on the website is for U.K Mainland Customers Only.

Overseas Orders

We do except orders from outside the UK, but due to rising trends of credit card fraud and the banks somewhat lack of support in tackling this problem we reserve the right to request further proof of ID, cheque payment or bank transfer or to refuse the order altogether. Delivery rates need to be agreed by both parties i.e. nailors fishing and the customer.
Credit Card Security
All credit card numbers are encrypted when the order is placed using 128-bit encryption, the most secure format on the internet they are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

Goods offered for sale in the Nailors Fishing Tackle web site are new as supplied by the manufacturer and carrying the manufacturers warranty. You may cancel any order before it is shipped and within 7 days of receiving it. However you must pay the shipping costs for it to be returned to us. Your money will be refunded in no more than 30 days excluding the postage amount and you must contact us for a returns number prior to returning you goods.

Complaints

All complaints will be dealt with fairly, confidentially, effectively and resolved quickly. We aim to have replied to you within 5 working days. If you have a complaint then please contact us by telephone (02380-562906). We would also like to hear your suggestions on how we could improve our site. What you think of our services, and what you think in general. Contact us using the above addresses and numbers.

Posting Companys.

Nailors Fishing Tackle main company used is Parcel Force .acclaim parcels ,City Linkplus Royal Mail for smaller Iteams.